How do I delete a vendor?
You have the ability to "hide" vendors in the app by navigating to the vendor's account settings and checking the "hidden" box in the commission details section. This will remove the vendor from your vendors list, global commission calculations, and any reports you export from the app.
You can view your hidden vendors list by selecting "hidden" in the status drop-down menu located in your vendors tab.
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How do I delete a payout?
You can delete a payout by selecting the payout in the vendor's payout section or in your storewide payouts section and selecting "delete payout." The orders included in this payout will be displayed as unpaid commission in your vendor's commissions ...
Vendor Portal Link Error
If your Vendor Portal URL is not loading or is giving a 404 error message, please refer to the following steps to make sure the app proxy has not been changed in your Shopify account Step 1 Click "apps" in your Shopify sidebar, then select "App and ...
Vendor Account Settings
There are a variety of settings that can be adjusted individually for your vendors. You can access your individual vendor account settings by selecting the vendor in your "vendors" tab and navigating to their setting page. Commission Rate - This ...
Setting up Vendor Portal Accounts
1. Have your vendors register for an account Vendors can register for an account at: https://[your-shop-domain].myshopify.com/apps/vendor-portal/login/?register=1. Once registered they will not see any data as you will need to connect a vendors data ...
My consignor can't access vendor portal.
Below is a list of issues some vendors may come across and how to help them quickly resolve the issues. If you are unable to resolve the issue please reach out to our support team for further guidance. 1. I forgot my password. If a vendor forgets ...