Vendor Portal Link Error

Vendor Portal Link Error

If your Vendor Portal URL is not loading or is giving a 404 error message, please refer to the following steps to make sure the app proxy has not been changed in your Shopify account

Step 1
Click "apps" in your Shopify sidebar, then select "App and Sales Channel Settings." 


Step 2
Click the ellipsis for "Vendor Consignment."


Step 3
Check to make sure the app proxy has not been changed from "/apps/vendor-portal/"


If this does not resolve the issue with your Vendor Portal link please reach out to our support team for further assistance. 

    • Related Articles

    • My consignor can't access vendor portal.

      Below is a list of issues some vendors may come across and how to help them quickly resolve the issues. If you are unable to resolve the issue please reach out to our support team for further guidance. 1. I forgot my password. If a vendor forgets ...

    • Setting up Vendor Portal Accounts

      1. Have your vendors register for an account Vendors can register for an account at: https://[your-shop-domain].myshopify.com/apps/vendor-portal/login/?register=1. Once registered they will not see any data as you will need to connect a vendors data ...

    • Vendor Account Settings

      There are a variety of settings that can be adjusted individually for your vendors. You can access your individual vendor account settings by selecting the vendor in your "vendors" tab and navigating to their setting page. Commission Rate - This ...

    • Why is my vendor not showing up?

      Our system relies on Shopify to communicate data to the app. If a vendor is not showing up please try one of the following: Verify that vendor name or tag is properly on the product(s) in Shopify. View our tutorial on creating and tracking vendors ...

    • How do I delete a vendor?

      You have the ability to "hide" vendors in the app by navigating to the vendor's account settings and checking the "hidden" box in the commission details section. This will remove the vendor from your vendors list, global commission calculations, and ...