Can I reverse a commission paid to a vendor when a product is returned/refunded?
If you have already performed a payout for a product that is returned/refunded, the best way to adjust this is by adding a "custom item" on the vendor page. You can set the "custom item" as a negative value which will deduct from the next payout you perform for that vendor and compensate you for the returned/refunded item. Please refer to our tutorial on adding adding a custom item for more information.
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Commission Settings
Commissions can be calculated based on various settings. You can find your global commission configurations under the settings tab-> commissions. Calculation type Percentage- App will awarded a percentage of each items sale price to the vendor it is ...
Can I set different commission rates for a single vendor's products?
Percentage based commission calculations can be customized per vendor. You can set individual commission rates per product by enabling "flat rate" commissions in the app settings. This will use the "cost per item" value that you enter on the products ...
Using Flat Rate Commission Calculations
Using flat rate commission calculations allow you to customize the commission amount on the individual product level. You will need to add the commission you would like to award your vendor in the "Cost Per Item" field on the product in Shopify. This ...
How to Payout a Commission
You can create payouts inside a vendors account or in your storewide vendors tab. Create a Payout Inside a Vendor Account Select the vendor's account in your vendors tab and navigate to their commissions. Filter the orders by a date range (if needed) ...
Vendor Account Settings
There are a variety of settings that can be adjusted individually for your vendors. You can access your individual vendor account settings by selecting the vendor in your "vendors" tab and navigating to their setting page. Commission Rate - This ...