Why is my vendor not showing up?
Our system relies on Shopify to communicate data to the app. If a vendor is not showing up please try one of the following:
- Verify that vendor name or tag is properly on the product(s) in Shopify. View our tutorial on creating and tracking vendors here.
- Run a data sync from the general app settings.
- Check your hidden vendors list by selecting "hidden" in the status drop-down menu of your vendors tab.
If your vendor(s) are still not showing up, please send us an email or connect with us through our live chat service.
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